Are you getting excited? We are! Our newest Health Center—the Mount Vernon Health Center is NOW OPEN! Our Knox County Community Health Center options continue to grow, allowing us to serve our community better. Don’t worry—this means the Moore Family Practice is just moving one block away from their current location into the new Mount Vernon Health Center. The current Moore Family Practice building will then close, and all providers will occupy the new building.

What does this mean for you? We’ve got all your questions covered!

Location

Where is the new building located?

202 W. Vine Street Mount Vernon, OH 43050

General Information

When will the new building open?

We officially opened Monday, January 29, 2024.

What are the hours of operation?

We are open Monday through Friday from 8:00am-4:30pm.

Do you have parking? Do you have to pay? Is it on a bus route?

Parking is free. The Knox Area Transit can be used for travel to the center. The Health Center can pay for expenses if the patient cannot afford it.

Services

What existing services will be provided?

All existing services (Medical services and Behavioral Health) from Moore Family Practice will be provided.

Are there new services at this new location?

We will not offer new services at this time. We are hoping to add immunizations in the future, so stay tuned!

Can I walk in and be seen without an appointment? Do you offer same day services?

We do have a limited number of same-day appointments available. If those appointments are full, we do have a Walk-in Clinic available just one block away for any acute needs. But we always welcome walk-ins. We are here for YOU!

Do I get to choose my doctor or practitioner?

Yes, we do everything in our power to schedule your appointment with the provider of your choice; however, all our providers provide the same care to all of our patients.

Do you have online access to my records via a patient portal?

Yes, via the Healow App. When you become a patient of our Health Center you can enroll in our Patient Portal via your email. It is easy and convenient for appointment reminders, after visit summaries, lab results, and to contact a provider.

Insurance

How do I enroll my insurance?

A patient can fill out insurance information on our Electronic Intake Paperwork link on our website and bring it to the appointment or complete a paper form prior to an appointment.

Will you accept Insurance? Medicaid? Medicare?

All payors are accepted. We are Knox county’s preferred Medicaid provider, and we accept private insurance, Medicaid, and Medicare.

We can’t wait to see you at the Mount Vernon Health Center. Our plan is to have an Open House and ribbon cutting ceremony on March 28th, with more info to come. We are inviting everyone to come see the new place and inform you of what we do and how to utilize our services. Keep an eye out on our website and our Facebook and Instagram accounts to learn more about the Grand Opening!